E-commerce
Recovering abandoned carts on WhatsApp at 6x the previous rate
Loom & Thread
- Conversion rate
- 2.6%
- Cart recovery
- 18%
- Support tickets
- 380 / mo
- Monthly revenue
- $465k
Custom Workflows
Your processes, engineered to run themselves.
Bespoke workflows that connect every system you rely on, built around how your business actually operates.
Overview
What it is
Off-the-shelf automations break on real business logic. We design custom workflows around your approval chains, data rules and exceptions, then host and monitor them so they keep running as you grow.
Who it is for
- Teams stitching together five or more SaaS tools
- Companies with complex approval or fulfilment logic
- Businesses outgrowing spreadsheets
Why implement this
The business case
Numbers drawn from our deployments and published industry benchmarks.
11
Tool sprawl costs time
Average number of apps a mid-market team switches between daily.
0
One source of truth
Duplicate records after a typical workflow consolidation.
100%
Built for your logic
Of your business rules captured, not approximated.
99.9%
Monitored around the clock
Workflow uptime target with alerting.
Capabilities
What is included
01
System integrations
APIs, webhooks and database connectors.
02
Conditional logic
Branching, retries and exception queues.
03
Scheduled and event triggers
Run on time, on change or on demand.
04
Monitoring and alerts
Failures surfaced before they cost money.
Process
How it works
A fixed, transparent path from first call to agents in production. No open-ended retainers before you see results.
- 01
Workflow mapping
Every step, owner and system documented.
- 02
Architecture
Choose platform, hosting and data flow.
- 03
Build
Implement with tests and staging environments.
- 04
Handover and support
Documentation, training and SLAs.
Before vs after
What changes
| Metric | Before | With Deskon Tech |
|---|---|---|
| Manual handoffs per order | 9 | 1 |
| Order processing time | 2 days | 3 hours |
| Duplicate records | 1,200+ | 0 |
| Reporting effort | 2 days / week | Automated |
Benefits
- 0%
- fewer manual handoffs
- 0x
- faster order processing
- 0.00%
- workflow uptime
- 0 wks
- typical delivery time
Tech stack
Integrations
We work with the tools you already run, and recommend new ones only when they pay for themselves.
- n8n
- Make
- Temporal
- Node.js
- PostgreSQL
- Airtable
- Notion
- Slack
- HubSpot
Relevant case studies
Results in the field
Pricing approach
Engagement models
Every proposal is scoped to your volumes and goals. We do not publish price lists because no two revenue engines are the same.
Audit and roadmap
Fixed-fee, two-week engagement with a written plan and ROI model. Credited against a build.
Build and launch
Fixed milestones from design to production, with acceptance criteria agreed up front.
Operate and optimise
Monthly retainer covering hosting, model usage, monitoring and weekly optimisation.
FAQ
Custom WorkflowsFAQ
If your question is not here, the assistant in the corner or a strategy call will cover it.
Ready to see what Custom Workflows would do for your pipeline?
Book a Free Strategy Call
30 minutes. A clear plan, no obligation.