E-commerce
Recovering abandoned carts on WhatsApp at 6x the previous rate
Loom & Thread
- Conversion rate
- 2.6%
- Cart recovery
- 18%
- Support tickets
- 380 / mo
- Monthly revenue
- $465k
E-commerce Platform Development & Management
Storefronts, operations and AI shopping assistants built and managed as one system.
Overview
We build and run e-commerce platforms on Shopify, Shopify Plus or headless stacks, connected to inventory, fulfilment and marketing. AI assistants answer pre-sale questions and recover abandoned carts on WhatsApp.
Who it is for
Why implement this
Numbers drawn from our deployments and published industry benchmarks.
18%
Abandoned carts are recoverable
Average share of abandoned carts recovered by WhatsApp AI follow-up.
+24%
Faster storefronts convert
Average conversion lift after performance-focused rebuilds.
-70%
Fewer manual operations
Reduction in manual order handling time.
24/7
Managed continuously
Monitoring of checkout, payments and integrations.
Capabilities
01
Shopify and headless builds
Custom themes and headless storefronts.
02
AI shopping assistant
Product advice and order status on chat.
03
Operations automation
Inventory, fulfilment and returns workflows.
04
Ongoing management
Merchandising, CRO and app management.
Process
A fixed, transparent path from first call to agents in production. No open-ended retainers before you see results.
Funnel, catalogue and operations review.
Storefront and integrations.
Products, customers and SEO preserved.
Monthly CRO and operations reviews.
Before vs after
| Metric | Before | With Deskon Tech |
|---|---|---|
| Store conversion rate | 1.4% | 2.6% |
| Cart recovery | 3% | 18% |
| Order handling time | 9 min | 2 min |
| Support tickets | 1,100 / mo | 380 / mo |
Benefits
Tech stack
We work with the tools you already run, and recommend new ones only when they pay for themselves.
Relevant case studies
E-commerce
Loom & Thread
Pricing approach
Every proposal is scoped to your volumes and goals. We do not publish price lists because no two revenue engines are the same.
Audit and roadmap
Fixed-fee, two-week engagement with a written plan and ROI model. Credited against a build.
Build and launch
Fixed milestones from design to production, with acceptance criteria agreed up front.
Operate and optimise
Monthly retainer covering hosting, model usage, monitoring and weekly optimisation.
FAQ
If your question is not here, the assistant in the corner or a strategy call will cover it.
30 minutes. A clear plan, no obligation.