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Deskon Tech

E-commerce Platform Development & Management

Commerce infrastructure that scales with every order.

Storefronts, operations and AI shopping assistants built and managed as one system.

Overview

What it is

We build and run e-commerce platforms on Shopify, Shopify Plus or headless stacks, connected to inventory, fulfilment and marketing. AI assistants answer pre-sale questions and recover abandoned carts on WhatsApp.

Who it is for

  • D2C brands scaling beyond $1M annual revenue
  • Retailers moving online or replatforming
  • B2B suppliers launching wholesale ordering

Why implement this

The business case

Numbers drawn from our deployments and published industry benchmarks.

18%

Abandoned carts are recoverable

Average share of abandoned carts recovered by WhatsApp AI follow-up.

+24%

Faster storefronts convert

Average conversion lift after performance-focused rebuilds.

-70%

Fewer manual operations

Reduction in manual order handling time.

24/7

Managed continuously

Monitoring of checkout, payments and integrations.

Capabilities

What is included

  • 01

    Shopify and headless builds

    Custom themes and headless storefronts.

  • 02

    AI shopping assistant

    Product advice and order status on chat.

  • 03

    Operations automation

    Inventory, fulfilment and returns workflows.

  • 04

    Ongoing management

    Merchandising, CRO and app management.

Process

How it works

A fixed, transparent path from first call to agents in production. No open-ended retainers before you see results.

  1. 01

    Commerce audit

    Funnel, catalogue and operations review.

  2. 02

    Design and build

    Storefront and integrations.

  3. 03

    Migration and launch

    Products, customers and SEO preserved.

  4. 04

    Manage and grow

    Monthly CRO and operations reviews.

Before vs after

What changes

Before and after metrics for E-commerce Platform Development & Management
MetricBeforeWith Deskon Tech
Store conversion rate1.4%2.6%
Cart recovery3%18%
Order handling time9 min2 min
Support tickets1,100 / mo380 / mo

Benefits

0%
higher conversion rate
0x
more carts recovered
0%
fewer support tickets
0%
faster order handling

Tech stack

Integrations

We work with the tools you already run, and recommend new ones only when they pay for themselves.

  • Shopify Plus
  • Hydrogen
  • WooCommerce
  • Klaviyo
  • Stripe
  • ShipBob
  • WhatsApp Business API
  • Gorgias

Relevant case studies

Results in the field

E-commerce

Recovering abandoned carts on WhatsApp at 6x the previous rate

Loom & Thread

Conversion rate
2.6%
Cart recovery
18%
Support tickets
380 / mo
Monthly revenue
$465k
Read case study

Pricing approach

Engagement models

Every proposal is scoped to your volumes and goals. We do not publish price lists because no two revenue engines are the same.

Audit and roadmap

Fixed-fee, two-week engagement with a written plan and ROI model. Credited against a build.

Build and launch

Fixed milestones from design to production, with acceptance criteria agreed up front.

Operate and optimise

Monthly retainer covering hosting, model usage, monitoring and weekly optimisation.

Request a proposal

FAQ

E-commerce Platform Development & ManagementFAQ

If your question is not here, the assistant in the corner or a strategy call will cover it.

Ready to see what E-commerce Platform Development & Management would do for your pipeline?

Book a Free Strategy Call

30 minutes. A clear plan, no obligation.